|Canada||Expedited Parcel||1 - 5||Yes||Yes||Free|
|Canada||Xpresspost||1 - 3||Yes||Yes||$15|
|Canada||Priority||1 - 2||Yes||Yes||$30|
|Tracked Packet||4 - 10||
|United States||Expedited Parcel||4 - 7||Yes||Yes||$15|
|United States||Xpresspost||3 - 5||Yes||Yes||$30|
|International||Small Packet Air||6 - 12||No||
|Tracked Packet||6 - 12||Yes||
|International||Xpresspost||3 - 6||Yes||
Automatic emails are sent with progression of shipment, also included is the link to track your order.
Shipping times listed above are based on carrier information. Delays may occur, more likely during peak times of the year.
These expectations are in-line with any other website that is transparent.
Paid orders ship from our facility within one business day.
For orders requiring shipment on pallets or skids, we will communicate directly and confirm the delivery date.
Shortly after placing your order we send a confirmation email.
When we issue a shipping label, an email titled “SHIPPING CONFIRMATION” contains the tracking information and PDF link to download the invoice.
Upon delivery, an email titled “SHIPMENT DELIVERED” contains a PDF link to download the invoice.
Contact us if an electronic (PDF) copy of the invoice is required.
Our policy is simple, product descriptions, information tables and pictures are 100% accurate.
Our personnel at the quality control workstation visually inspects all products before they are packaged.
With orders requiring a glass pipette (commonly called regular dropper), one is inserted in a pharmaceutical grade reusable bag.
This documented process helps ensure timely delivery and satisfaction of all our customers upon delivery.
All consumer and wholesale orders are prepared and packaged using professional shipping materials. Products are inserted between custom cardboard dividers and nestled around shock-absorbent biodegradable packaging peanuts, then shipped in a 200 lb resistant corrugated box (as pictured).